No-Cancellation Policy

When you schedule an appointment for therapy, a time commitment is made to you and held exclusively for you, therefore I have a no-cancellation policy.

If you are unable to attend your appointment commitment, you will be charged the full session fee.

There are three exceptions to this policy:

1. Based on session regularity, you are granted "Policy-Passes" every year. Unused Policy-Passes are not rolled over to the next year.

  • Two (2) Policy-Passes under Weekly Attendance

  • One (1) Policy-Pass under Every Other Week Attendance

  • No Policy-Passes for Monthly Attendance or Irregular Attendance

  • No Policy-Passes for Short-Term or Time-Limited Therapy

2. With 24-hours advanced notice given, you are able to reschedule your session within the same week as your original appointment, or the following week. If no openings are available for rescheduling, or if you do not provide adequate notice, we will consider your session canceled, and you will still be responsible for payment of the scheduled appointment.

3. You will not be charged for the session if I have to cancel on short notice. If I have a scheduled absence, I will do my best to provide advanced notice and rescheduling options.

Weekly sessions are the standard format, offering the consistency needed for real progress. Less frequent sessions (such as every-other-week or monthly) are reserved for clients in a maintenance phase or those returning to therapy after prior work together.

Please note appointment availability cannot be guaranteed if not on a recurring schedule.


You’ll review and sign this policy before we begin our work together.